This Privacy Policy explains how Niora Ai LLC, doing business as Niora Roofing Leads ("we", "us"), collects, uses and shares information when you visit our website, submit a form, or use our services.
Information we collect
- Contact details: name, company name, email address and phone number.
- Business details: service area, years in business, plan interest and messages you send us.
- Profile content roofers provide, such as logos, photos, service descriptions and reviews.
- Homeowner lead information collected through our campaigns, such as name, phone, address and project details.
- Technical data: page URL, browser user agent, IP address and timestamps.
- SMS consent records, including the consent language shown and whether you opted in.
How we use information
- To respond to inquiries and confirm zone availability.
- To provide our services, including building profiles and campaigns and delivering leads.
- To send account notifications, customer care and (if you opted in) marketing messages.
- To bill you, prevent fraud and comply with legal obligations.
SMS and mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information may be shared with subcontractors that help us deliver messages (such as messaging platform providers) only to provide the service.
You can opt out of text messages at any time by replying STOP. Reply HELP for help. See our SMS Terms.
How we share information
We share information with service providers who help us run our business (hosting, payments, advertising, messaging), with roofers when delivering a homeowner lead the homeowner requested, and when required by law. We do not sell your personal information.
Data retention and security
We keep information as long as needed to provide services and meet legal obligations, and we use reasonable safeguards to protect it.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us. Depending on where you live, you may have additional rights under state law.
Children
Our services are not directed to children under 13 and we do not knowingly collect their information.
Changes
We may update this policy and will post the new version on this page.
Contact
Niora Ai LLC d/b/a Niora Roofing Leads · 117 South Lexington Street, Ste 100, Harrisonville, MO 64701 · roofing@nioraai.com · [BUSINESS PHONE]